Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Satisfaction Reviews

See below results for reviews relating to MICROSOFT CORPORATION surface pro 3.

Search For Computers By Brand

MICROSOFT CORPORATION surface pro 3 Satisfaction Reviews

Average Satisfaction
 
  3.43 out of 4

Percent Freezing
13%

Percent Slow
23%
Make
MICROSOFT CORPORATION
Model
surface pro 3
PC Type
Portable
Total Votes: 4419
2%
 
4%
 
44%
 
50%
 


Date Comments Satisfaction
6/30/2014 4:23:24 PM it's new.
 
  4.00 out of 4
9/27/2014 4:13:22 PM very fast startup and shutdown, runs well
 
  4.00 out of 4
3/2/2015 6:41:21 PM Just purchased it
 
  4.00 out of 4
2/25/2015 11:47:27 AM Awsome 5 stars!
 
  4.00 out of 4
1/24/2015 1:04:15 PM external wkeyboard locks up.
 
  4.00 out of 4
3/9/2015 3:48:16 PM New PC
 
  4.00 out of 4
5/26/2015 5:35:48 PM brand new
 
  4.00 out of 4
5/21/2015 9:14:45 PM I love it
 
  4.00 out of 4
2/13/2015 8:48:43 AM It's a surface 3, very happy with it
 
  4.00 out of 4
2/16/2015 4:43:42 PM This Surface pro 3 was performing beuatifully until i installed PC Matic today.
 
  4.00 out of 4
3/27/2015 10:21:56 PM new computer
 
  4.00 out of 4
11/23/2014 12:37:47 PM very fast and portable
 
  4.00 out of 4
1/3/2015 11:14:43 AM FBI ransomware
 
  4.00 out of 4
10/25/2014 3:29:44 PM It's a Surface Pro and very clean and fast.
 
  4.00 out of 4
12/28/2014 10:33:50 AM Terrific Machine
 
  4.00 out of 4
7/5/2015 5:46:55 PM pc Matice works well on David PC
 
  4.00 out of 4
8/27/2015 12:07:28 PM It's all Microsoft sold.
 
  4.00 out of 4
11/29/2015 2:17:23 PM happy with computerr just doing maintenance
 
  4.00 out of 4
6/13/2015 5:11:04 AM ???
 
  4.00 out of 4
6/15/2015 4:21:24 PM surface pro3
 
  4.00 out of 4
9/28/2015 10:33:20 PM Best computer I have had
 
  4.00 out of 4
6/8/2015 11:27:01 AM outstanding computer/table - full function PC a bit expensive but well worth the cost
 
  4.00 out of 4
6/7/2015 9:55:28 PM it is the closest PC I have seen that works for ky best interest.
 
  4.00 out of 4
8/1/2015 6:47:57 PM Great multi-purpose tool
 
  4.00 out of 4
1/31/2015 11:57:44 AM Great product! I feel protected
 
  4.00 out of 4
9/12/2015 11:05:22 AM it's relatively new...hardly usaed...but so far...no problems
 
  4.00 out of 4
12/12/2015 5:44:15 PM It's new
 
  4.00 out of 4
10/28/2015 3:20:38 PM Fantastic -- complete computer in the most compact package (surface3) best computer yet.
 
  4.00 out of 4
1/19/2016 6:03:11 PM so far very pleased to see the various scans with update!
 
  4.00 out of 4
12/11/2015 1:01:20 PM This is a brand new computer. My old PC crashed last weekend. I just re-installed PCmatic because I have a subscription
 
  4.00 out of 4
8/29/2015 12:01:38 PM This is a new computer
 
  4.00 out of 4
10/14/2015 10:36:13 PM Replacement tablet
 
  4.00 out of 4
1/18/2017 12:13:23 AM like the coomputer but do not like that ms has replaced it 3 times at no cost to me due to issues
 
  4.00 out of 4
1/23/2017 11:01:09 AM reliable Fast
 
  4.00 out of 4
9/25/2016 11:16:40 AM happy made in America
 
  4.00 out of 4
7/6/2016 1:57:33 PM na too much info needed by you
 
  4.00 out of 4
8/26/2016 5:54:33 PM Great stuff.
 
  4.00 out of 4
11/10/2016 6:09:47 PM I love my surface, have used PCs since 1984.
 
  4.00 out of 4
11/16/2016 6:18:08 PM Love it
 
  4.00 out of 4
9/8/2016 2:25:52 PM Have a virus right now that your program did not find
 
  4.00 out of 4
1/4/2016 4:11:39 PM Been using PCMadic for a year and have never had a virus or slowness caused by other anti virus software. This truly is the best software around.
 
  4.00 out of 4
4/21/2016 10:25:12 AM I just bought it, I have not had time to long enough to say if I am satisfied or not.
 
  4.00 out of 4
4/5/2016 12:12:49 AM new computer
 
  4.00 out of 4
8/4/2015 6:09:47 PM sufficient for work
 
  4.00 out of 4
12/26/2015 4:32:05 PM fast, easy, convenient
 
  4.00 out of 4
2/20/2017 7:24:28 PM I sent one of my PC's to have it's screen fixed (Surface Pro 2) and they wiped my PC!
 
  4.00 out of 4
6/16/2017 4:50:51 PM convenient and efficient
 
  4.00 out of 4
4/4/2017 11:29:09 AM It works!
 
  4.00 out of 4
8/3/2017 10:02:26 PM I've had no problemx with this computer.
 
  4.00 out of 4
11/25/2017 8:39:35 PM Surface Pro 3 is a great lighweight computer. Drawback - only 1 usb port with low power so have to use external powered USB hub. I7 chip and lots of memory and solid state drive makes things run very fast.
 
  4.00 out of 4
11/25/2017 10:17:34 AM please make faster
 
  4.00 out of 4
7/2/2017 9:28:35 PM runs slowly at times
 
  4.00 out of 4
9/26/2017 9:19:02 PM I love this computer
 
  4.00 out of 4
8/25/2017 6:33:22 AM new
 
  4.00 out of 4
3/11/2017 10:26:48 PM I like this PC surface pro 3
 
  4.00 out of 4
12/1/2016 9:17:00 AM forget the rest you are the best and with great support
 
  4.00 out of 4
7/26/2016 4:22:07 PM The Surface is compact but strong!
 
  4.00 out of 4
3/15/2017 4:20:36 PM Boots very fast, performs well, very lightweight for easy transport.
 
  4.00 out of 4
4/18/2017 9:08:23 PM Surface Pro
 
  4.00 out of 4
1/22/2018 7:00:14 PM It is the best Tablet going today period
 
  4.00 out of 4
6/1/2017 1:35:06 PM I like it's portability and power to work with desktop software.
 
  4.00 out of 4
3/24/2018 9:31:33 AM I ahve been a long-time customer and truly love PC Matic. Excellent product offered at an excellent value. And it's American made!
 
  4.00 out of 4
3/20/2018 7:18:50 PM Easy to use, Laptop, tablet,touchscreen. Fast and useful.
 
  4.00 out of 4
5/23/2018 9:00:46 PM It's a good little computer.
 
  4.00 out of 4
5/15/2021 5:25:06 PM been working fine until 2 days ago. I ran a DISM cmd and it finished 83% then stopped and said some file could not be found.
 
  4.00 out of 4
2/13/2022 10:08:34 PM I have used the service for 6+ years and had good results.
 
  4.00 out of 4
6/12/2021 4:21:49 PM The device itself, very satisfied. It has been slower lately and I'm sure there's an issue, hence getting PC Matic
 
  4.00 out of 4
8/22/2020 3:14:37 PM old
 
  4.00 out of 4
5/25/2020 6:38:32 PM I love it, light weight, combo computer and tablet
 
  4.00 out of 4
6/29/2020 9:37:04 PM I wasn't so sure yesterday, but I'm feeling much more confident now. In fact, I added another device.
 
  4.00 out of 4
2/3/2021 11:54:05 AM Wish there was a version for iphone.
 
  4.00 out of 4
7/25/2021 4:58:58 PM Is 6 years old and just reformatted and reinstalled a clean version of Windos 10 and thought it was time to try PC Matic.
 
  4.00 out of 4
3/3/2021 7:53:58 PM It is very helpful in doing homework and playing videogames, watching television and youtube even at times.
 
  4.00 out of 4
4/22/2021 11:20:02 AM i had ms office suite until it dissaeared last week.
 
  4.00 out of 4
12/5/2019 10:11:26 AM Meets and exceeds all my needs.
 
  4.00 out of 4
5/28/2019 4:49:47 PM All Good
 
  4.00 out of 4
11/28/2018 5:14:45 AM n
 
  4.00 out of 4
1/26/2019 6:25:45 PM surface pro
 
  4.00 out of 4
7/9/2018 5:13:03 PM I enjoy using Windows 10.
 
  4.00 out of 4
3/2/2018 9:40:56 AM I am so satisfied with this product. Please keep up the good work and do not ever bring this company somewhere else by the united states.
 
  4.00 out of 4
9/6/2018 1:22:15 PM need phone number for customer support
 
  4.00 out of 4
10/29/2018 12:46:24 PM this is a Microsoft surface an has minimal expansion but werces well for interne access and email checking..
 
  4.00 out of 4
7/15/2019 2:50:57 PM it was free
 
  4.00 out of 4
4/22/2020 4:24:32 PM so far so good
 
  4.00 out of 4
2/15/2019 2:52:52 PM performs beyond my expectation
 
  4.00 out of 4
2/14/2019 5:10:55 PM fast and easy to use
 
  4.00 out of 4
10/24/2018 2:08:47 PM Thank You
 
  4.00 out of 4
10/23/2018 9:32:44 PM serves my busines needs daily
 
  4.00 out of 4
5/6/2020 1:38:40 PM fast..easy to use.
 
  4.00 out of 4
6/5/2020 8:41:28 AM I am a new subscriber...Look forward to having your system
 
  4.00 out of 4
9/22/2022 7:15:14 PM 2nd generation Microsoft surface. It still works like a champ
 
  4.00 out of 4
10/2/2022 12:28:23 PM surface pro
 
  4.00 out of 4
1/2/2023 5:31:28 PM ye
 
  4.00 out of 4
1/8/2023 11:48:42 AM So far since I just downlowed it
 
  4.00 out of 4
11/20/2019 11:09:47 AM quick, light
 
  4.00 out of 4
8/12/2023 8:46:46 PM Great for business trips
 
  4.00 out of 4
8/13/2022 12:52:09 PM I love your security service application.
 
  4.00 out of 4
8/23/2023 5:32:15 PM Works great!
 
  4.00 out of 4
12/7/2016 7:28:09 AM internet seems slow
 
  4.00 out of 4
2/19/2019 10:15:15 AM Surface Pro 3 with I7
 
  4.00 out of 4
12/10/2014 1:26:31 AM PCMatic does not recognize my SSD hard drive.
 
  4.00 out of 4
8/31/2022 4:59:08 PM This is my main laptop and I need it protected.
 
  4.00 out of 4
7/31/2015 8:49:04 PM Surface Pro 3
 
  4.00 out of 4
1/31/2019 9:58:43 AM Why does my computers gender matter
 
  3.00 out of 4
2/10/2023 6:22:54 PM It should be faster
 
  3.00 out of 4
2/4/2015 3:10:59 PM this is a brand new surface pro 3 w256gb and 8gb ram
 
  3.00 out of 4
8/21/2022 1:00:09 AM Have not had a issue yet, so, good for now
 
  3.00 out of 4
5/23/2022 1:19:22 AM to meny pop-up adds, keyboard stopped working today
 
  3.00 out of 4
5/19/2022 12:52:48 PM I do not know, do not have any reference points.
 
  3.00 out of 4
11/18/2019 12:30:52 PM have not used yet
 
  3.00 out of 4
3/19/2020 2:47:44 PM just seems to be going off track all of the time lately
 
  3.00 out of 4
3/27/2023 4:01:28 PM i love the device it has all my work in it. i am looking to upgrade
 
  3.00 out of 4
3/27/2023 11:12:12 PM excellent writing on screen computer
 
  3.00 out of 4
10/18/2022 7:23:31 PM Has been a reliable computer and very portable.
 
  3.00 out of 4
9/28/2023 10:16:24 AM Slower than when new...to be expected.
 
  3.00 out of 4
3/14/2023 1:53:18 PM So far so good!
 
  3.00 out of 4
4/12/2019 11:08:42 AM very portable, touch screen, work horse
 
  3.00 out of 4
5/1/2019 10:29:21 PM I need the qbit off my system
 
  3.00 out of 4
4/30/2020 2:03:32 PM The pointer on the mouse sometimes shakes and is hard to place on items needing manipulation
 
  3.00 out of 4
2/23/2020 9:01:25 AM the wireless chip failed in two years
 
  3.00 out of 4
12/24/2019 2:02:25 PM This is already an older notebook but still works fine. Just have to installed PCMatic for online protection since I'll be using this to access music websites from time to time.
 
  3.00 out of 4
6/6/2020 5:17:17 PM New to me (Pawn shop)
 
  3.00 out of 4
4/23/2020 12:43:10 AM need to speak with someone live
 
  3.00 out of 4
3/7/2020 10:31:23 AM first use
 
  3.00 out of 4
7/14/2019 11:24:53 AM Still tryiong to set the firwall setting.
 
  3.00 out of 4
7/9/2019 10:48:46 AM Having some funky application issues
 
  3.00 out of 4
7/12/2019 11:08:26 AM New computer
 
  3.00 out of 4
7/11/2019 3:04:06 PM Ocasionally runs slow.
 
  3.00 out of 4
4/21/2020 11:39:28 AM thanks
 
  3.00 out of 4
3/7/2018 10:13:38 AM na
 
  3.00 out of 4
1/1/2019 5:38:34 PM ok
 
  3.00 out of 4
5/2/2018 5:15:21 PM I think my computer was hacked. I got a message to call Windows Support. I did not respond. windows warning alert. 855-0561-8084
 
  3.00 out of 4
1/4/2019 3:55:17 PM have had some problems with the scratch pad in the past
 
  3.00 out of 4
4/8/2018 10:14:02 AM To soon to tell just purchased program
 
  3.00 out of 4
12/6/2016 11:35:47 AM small
 
  3.00 out of 4
1/12/2019 7:36:08 PM Issues with RAM.
 
  3.00 out of 4
1/30/2019 7:09:20 PM first use. dont know yet
 
  3.00 out of 4
3/4/2019 12:39:34 PM Does not download windows updates
 
  3.00 out of 4
12/10/2019 10:31:20 PM zdfgsdfgsdf
 
  3.00 out of 4
12/28/2020 3:18:48 PM becoming slower
 
  3.00 out of 4
4/7/2020 9:20:28 AM First time running this software. I heard about this on the Ben Shapiro Show, hoping it works.
 
  3.00 out of 4
1/31/2020 10:45:53 AM my computer was hacked and I thought PC Matic woulr help with the viruses and walware that was on my computer.
 
  3.00 out of 4
8/25/2020 6:59:13 PM Explorer is blocking sites on me... it sucks
 
  3.00 out of 4
2/21/2021 10:09:46 AM i have not tried it out yet
 
  3.00 out of 4
5/5/2021 4:31:16 PM often drops the internet/wifi
 
  3.00 out of 4
10/19/2020 2:58:33 PM just getting started
 
  3.00 out of 4
9/15/2020 12:24:15 PM still trying to see if im satisified have not even finished with the first scan. not a good place to put this question pop up
 
  3.00 out of 4
4/22/2021 6:35:31 AM when to does not respond to what I believe are the correct commands to get it to do what I wamt it to do, it should ask me"I see what you are trying to do. Cleck here for guidance".
 
  3.00 out of 4
8/4/2020 12:35:20 PM I just started using it. MY Surface Pro got very slow like a bullock cart. If it speed up, I will give you AAA+++. Thank you.
 
  3.00 out of 4
8/2/2020 6:10:30 PM Need to free up disk space
 
  3.00 out of 4
2/27/2021 11:36:32 AM used for browsing
 
  3.00 out of 4
5/15/2020 2:07:13 PM just ok
 
  3.00 out of 4
6/18/2020 11:04:55 PM Hopeful to prevent pop-up and malware
 
  3.00 out of 4
8/26/2020 12:20:32 PM I RECENTLY HAD TO REFORMAT THE HARD DRIVE AFTER MANY YEARS OF SERVICE.
 
  3.00 out of 4
4/9/2021 9:26:17 AM We have not used this computer in a long time. I cannot answer this question with knowledge or confidence.
 
  3.00 out of 4
12/6/2020 7:42:17 PM having an issue with touch pen program for the surface three
 
  3.00 out of 4
9/10/2020 4:21:12 PM asdfgasdfasdfasdfasdf lkahsdglkh'lkasdgh'f lkasdghlkhjlaksdjliavhjljknm
 
  3.00 out of 4
5/31/2020 11:17:55 AM goes offline frequently
 
  3.00 out of 4
2/1/2022 5:10:28 PM The windows program was upgraded a few years ago and I did not realize that I needed to reinstall the program,. Thanks for your help. I like your system.
 
  3.00 out of 4
6/23/2021 9:18:03 PM Wish it had more than 1 USB port.
 
  3.00 out of 4
9/22/2021 11:25:52 AM I am just installing pc matic so I will know2 more in a few days
 
  3.00 out of 4
3/27/2018 12:22:42 AM It was running slow for a while which we think was due to a scam, but then some of what was wrong we had fixed. We are trying greatly to prevent that from happening again.
 
  3.00 out of 4
1/28/2018 12:14:09 PM I don't use it much because I am not computer savvy.
 
  3.00 out of 4
11/11/2017 3:34:34 PM need tablet with larger screen size
 
  3.00 out of 4
3/26/2018 2:35:50 PM Not yet certain that it is running at normal speed yet.
 
  3.00 out of 4
2/25/2018 12:16:35 PM Surface Pro 3 (i3)
 
  3.00 out of 4
2/22/2018 6:24:54 PM sometimes conflicts with drivers
 
  3.00 out of 4
2/8/2022 6:39:16 PM Devise is very good however has cracked screen
 
  3.00 out of 4
8/17/2021 2:54:33 PM Haven't been using it that long.
 
  3.00 out of 4
8/16/2021 6:48:30 PM just learning it
 
  3.00 out of 4
10/28/2020 11:18:46 PM I don't notice that this program is optimizing and assisting with the smoot flow of my pc unless I'm doing something wrong. I reset my entire pc so I have no programs on it
 
  3.00 out of 4
1/15/2021 10:03:45 PM Too soon to tell
 
  3.00 out of 4
1/13/2018 1:33:03 PM ~1/10/18 Lost rntire computer. Had to reset and reload all programs (Microsoft Office, Outlook, etc.) through Microsoft Support to even get to Start page. Very dissappointed with loss of MANY read files of saved information. Could/should this failure have been prevented by PC Matic??
 
  3.00 out of 4
10/23/2017 4:29:47 PM Sometimes it changes defaults
 
  3.00 out of 4
7/17/2017 11:32:18 AM The computer can run slow at times and the internet performance has decreased on this computer.
 
  3.00 out of 4
7/14/2018 2:25:09 PM slow at times
 
  3.00 out of 4
7/22/2017 7:34:14 PM Literally Just Installed The Product. Haven't Had Time To See The Effects.
 
  3.00 out of 4
1/22/2018 10:15:42 AM Have not had the real chance to use the program that much.
 
  3.00 out of 4
11/3/2017 9:13:52 PM its new not used to it yet
 
  3.00 out of 4
6/2/2017 1:31:46 PM There are a few quirks from time to time.
 
  3.00 out of 4
4/15/2017 11:02:01 AM new computer, software installation. checking it out.
 
  3.00 out of 4
8/9/2016 12:39:20 PM print is too small
 
  3.00 out of 4
12/19/2016 3:58:32 PM Just purchased it. Can more fully access once completed first couple of scans
 
  3.00 out of 4
12/26/2016 10:05:54 PM everytime i get upgrades which take place autoimatiucally i have to log into programs and advise it ius a private computer
 
  3.00 out of 4
3/13/2017 2:53:53 PM haven't really had it on my system long enough to know yet
 
  3.00 out of 4
8/13/2016 10:16:09 PM Used and reloaded Win10
 
  3.00 out of 4
1/24/2017 8:16:44 PM Slow to internet connections. Emotional mouse pad
 
  3.00 out of 4
8/5/2016 9:47:37 AM Quick start up!
 
  3.00 out of 4
6/20/2017 6:39:45 PM not sure yet
 
  3.00 out of 4
1/9/2018 1:40:13 PM Computer completely crashed this morning. I am in the process of reloading Windows 10 and all my programs.
 
  3.00 out of 4
7/30/2016 12:29:21 PM Bitdefender always finds additional viruses after it runs a deep scan.
 
  3.00 out of 4
10/7/2017 8:24:57 PM No problems.
 
  3.00 out of 4
9/22/2017 3:47:17 PM Too soon to tell
 
  3.00 out of 4
7/2/2017 9:21:59 PM hate that Microsoft forces me to use Bing - even thru the backdoor when I change my browser.
 
  3.00 out of 4
6/27/2017 5:41:20 PM it is slow sometimes
 
  3.00 out of 4
2/20/2017 10:58:23 AM occcationally hangs - internet slow and ads constantly poping up
 
  3.00 out of 4
9/24/2017 3:36:36 PM the updates for windows 10 do not work well
 
  3.00 out of 4
8/3/2017 11:28:56 AM The window is too small, it's difficult to read.
 
  3.00 out of 4
8/9/2017 7:24:02 PM I canNOT get this computer to hook up to the new Epson wireless printer I bought. Have been trying literally for DAYS.
 
  3.00 out of 4
9/27/2017 6:29:11 PM Just purchased product.
 
  3.00 out of 4
8/9/2015 4:49:32 PM getting used to it
 
  3.00 out of 4
1/31/2016 12:05:28 AM Print Page Thank You For Your Order! Here is a link to our How-To videos on YouTube. These will help you get started downloading, installing, and running! User Information Email Address: [email protected] Phone: (682) 333-3496 Billing Information Name: alexander schemmel Company: Address: 838 North Oak Dr. Address 2: City: houston State: TX Zip Code: 77073 Country: US Order Information Order ID: 2389216 Date: 2016-01-30 Payment Type: Credit Card Card Type: VISA Card Number: XXXX-XXXX-XXXX-1478 Card Expiration Date: 12-2016 Order Total: $50.00 This charge will appear as HELP.PCMATIC.COM 8432030422 on your credit card statement. Products Please keep license key(s) for your records PC Matic Home - 5 Installations - 1 year subscription Download Product License Key: MCHO-4423587 Your License key expiration date: Tuesday, January 31, 2017 Transaction ID: 819893710675969353 Price: $50.00 Status(P): Processed Renewal Amount: $49.99 Renewal - Set it and forget it! For your continuous protection and convenience, PC Pitstop will automatically renew all subscription accounts shortly prior to the expiration of the license. Auto Renewal Off On Apply PC Pitstop Shopping Cart v2.5, Copyright © 1998 - 2016 PC Pitstop, LLC | Privacy Policy | All transactions are secure. This site is protected by Trustwave's Trusted Commerce program
 
  3.00 out of 4
4/3/2016 9:08:01 PM don't know yet
 
  3.00 out of 4
11/16/2015 2:03:03 AM ????????????????????????????
 
  3.00 out of 4
1/6/2016 2:41:23 PM Does what it was purchased for
 
  3.00 out of 4
4/5/2016 9:42:28 AM It has been slowing down.
 
  3.00 out of 4
1/1/2016 11:02:35 AM This is Surface 3 Pro I bought last year. I wish to have atleast TWO USB ports preferably 3.0 I added PC matic this year. I will let you know additional info astimes goes by. Thanks. Tom Ganesh. Florida.
 
  3.00 out of 4
8/13/2015 7:59:14 AM too small
 
  3.00 out of 4
6/13/2016 8:56:45 PM do not see anything you have done differently than avg.
 
  3.00 out of 4
3/23/2016 10:57:29 AM Just installed and therefore have no experience to share
 
  3.00 out of 4
2/8/2016 1:19:17 PM Still learning windows 8
 
  3.00 out of 4
9/25/2015 10:57:42 PM keyboard and touch screen not working well. respoding very slow.
 
  3.00 out of 4
11/17/2016 6:28:36 PM It was having start-up issues. Maybe a reg or config. problem? Or hardware?
 
  3.00 out of 4
12/31/2016 12:23:39 PM malware and ransomware
 
  3.00 out of 4
7/10/2016 1:23:41 PM This computer is frequently logged into hotel and other public wifi.
 
  3.00 out of 4
9/23/2016 11:47:13 PM just got it dont know.
 
  3.00 out of 4
11/5/2016 3:45:37 PM Like the computer but not Windows 10
 
  3.00 out of 4
1/21/2017 12:09:42 PM I think it has malware
 
  3.00 out of 4
1/9/2017 8:16:43 PM I received an alert that claimed to be from Microsoft that my computer was infected with a virus. I was given a 1800 number to call to solve the issue. Iwas told it would cost 99 dollars, and I was not sure it was not a scam.
 
  3.00 out of 4
2/24/2017 1:55:22 PM New user unable to give comment at this time
 
  3.00 out of 4
1/18/2017 1:26:21 PM My surface pro died and I reinstalled
 
  3.00 out of 4
7/18/2016 9:43:26 AM battery runs out fast
 
  3.00 out of 4
5/15/2016 12:22:19 AM online popups and problems
 
  3.00 out of 4
2/27/2017 10:18:20 AM I do not like how long my Sufrace Pro 3 takes to boot up at times.
 
  3.00 out of 4
1/12/2016 4:18:06 PM This is my wife's computer
 
  3.00 out of 4
1/9/2016 11:22:50 PM na
 
  3.00 out of 4
1/9/2016 2:48:57 AM DAte of recoverery fron malware/virus infection
 
  3.00 out of 4
6/26/2015 6:02:47 PM setting up as staples easytech sheesh!
 
  3.00 out of 4
10/11/2015 3:14:32 PM tends to run slow
 
  3.00 out of 4
10/7/2015 9:41:18 AM A few days ago this computer crashed and I had to find some kind of "bitcode" to unlock the drive. I had to reinstall many of my programs.
 
  3.00 out of 4
12/11/2015 10:40:36 AM Just purchased. Immediately corrupted. Cleared up with help from microsoft.
 
  3.00 out of 4
1/16/2016 2:04:18 PM many popups
 
  3.00 out of 4
7/26/2015 10:49:47 AM Good performance
 
  3.00 out of 4
10/23/2015 5:59:10 PM i dont really know what it did but whateves
 
  3.00 out of 4
9/12/2015 4:39:52 PM I was satisfied to very satisfied until yesterday when my One Note stopped working and I spent 5 hours getting kicked from tech to tech at Microsoft until one told me they don't really support One Note. I'm hoping PC Matic finds a virus that is causing the trouble.
 
  3.00 out of 4
9/14/2015 2:20:12 PM na
 
  3.00 out of 4
7/28/2015 6:06:31 PM just purchased
 
  3.00 out of 4
9/4/2015 12:23:17 PM It's new to me, 'm in a lengthy Qindowqs 10 learning process.
 
  3.00 out of 4
1/28/2015 7:00:29 PM Don't require input on a screen I can't bypass. My time is as valuable as yours. I don't appreciate my software hijacking my time.
 
  3.00 out of 4
11/30/2015 10:59:40 AM I do not like Windows 10
 
  3.00 out of 4
8/15/2015 7:18:39 PM brand new. no opinion yet
 
  3.00 out of 4
8/16/2015 9:07:03 AM Has slowed down since I purchased it. Sometimes takes program a while to load.
 
  3.00 out of 4
2/3/2015 7:22:54 AM This is first time running. Have not received results
 
  3.00 out of 4
3/19/2015 2:11:22 PM ...
 
  3.00 out of 4
7/11/2015 2:27:03 PM touch screen is going everywhere
 
  3.00 out of 4
7/10/2015 9:38:56 PM its brand new
 
  3.00 out of 4
11/20/2014 10:36:41 AM speed could be faster
 
  3.00 out of 4
2/11/2015 10:14:34 PM Difficult to install.
 
  3.00 out of 4
11/22/2014 2:44:26 AM too new to rate!
 
  3.00 out of 4
2/8/2015 11:59:04 PM Too early to tell
 
  3.00 out of 4
5/31/2015 7:03:47 PM Difficult to discover or 'intuit' user interface and controls for new user; no operator manual
 
  3.00 out of 4
4/4/2015 7:06:01 PM learning to use it
 
  3.00 out of 4
10/30/2014 5:39:39 PM This particular computer is being returned to Microsoft as I am awaiting a replacement but the Surface Pro 3 is overall a good computer
 
  3.00 out of 4
12/5/2014 3:41:07 PM Power Supply/Charger cord comes undone with almost no jerking of the cord. poor design! The soft keyboard is so big that it hogs screen real estate!
 
  3.00 out of 4
10/26/2014 12:53:41 PM BNH
 
  3.00 out of 4
11/12/2014 12:26:19 PM need more time using it
 
  3.00 out of 4
5/26/2015 2:06:35 AM suck it
 
  3.00 out of 4
1/19/2015 10:08:00 PM Surface. Don't like the OS. The resolution of most programs is not decent. The wireless connection seems slow at times. The breightness settings seem off. It's hard to connect to the store.
 
  3.00 out of 4
11/1/2014 9:06:49 PM new Surface Pro 3
 
  3.00 out of 4
2/23/2015 7:23:36 PM Replaced my other Surface Pro3 -
 
  3.00 out of 4
8/29/2014 10:14:57 AM This is a new computer so just starting to use and installed PCMatic before anything else
 
  3.00 out of 4
9/1/2014 12:20:45 PM Office 365 is a pain to install
 
  3.00 out of 4
8/16/2014 10:33:45 AM ????????????????????????????? CPU?????????????????????
 
  3.00 out of 4
9/17/2014 9:13:42 PM battery and charger suck
 
  2.00 out of 4
4/15/2015 1:57:40 PM runs very very slow
 
  2.00 out of 4
4/19/2015 7:18:56 PM not working
 
  2.00 out of 4
10/8/2015 3:19:26 PM Just started using PC Matic so no real opinion
 
  2.00 out of 4
12/8/2015 8:28:42 AM Surface Pro 3 ???????????????????????????????????
 
  2.00 out of 4
11/19/2016 9:37:48 AM runs slowly
 
  2.00 out of 4
9/18/2016 2:33:14 AM Memory????
 
  2.00 out of 4
8/19/2016 8:46:44 AM Keyboard jumps all over
 
  2.00 out of 4
2/17/2016 1:36:39 PM Often times have to restart to connect to internet or print wirelessly. Get messages that internet explorer stopped working or that webpage had to be recovered.
 
  2.00 out of 4
3/19/2016 4:23:26 PM can get the fix to fix it
 
  2.00 out of 4
8/10/2015 1:14:41 PM The MS software just seems to be slow and somewhat unresponsive at times.
 
  2.00 out of 4
8/11/2017 12:10:03 PM hopefully pc matic will improve performance
 
  2.00 out of 4
6/10/2017 12:53:48 PM Myprivatesearch malware was hijacking the search
 
  2.00 out of 4
4/8/2017 7:36:36 AM Seems to be slowing down and web browsing seems to be acting funny.
 
  2.00 out of 4
4/9/2017 9:51:01 AM ok speed
 
  2.00 out of 4
10/7/2016 9:39:51 AM it freezes frequently, slows at times
 
  2.00 out of 4
1/29/2017 12:15:06 PM have had issues since it was 1 year old.
 
  2.00 out of 4
1/25/2017 1:28:30 AM Setup was a major pain. For example I was required to enter a passcode that the computer did not recognize, After downloading my internet connection codes, it still did not recognize them.
 
  2.00 out of 4
12/9/2016 8:33:12 AM running slow
 
  2.00 out of 4
12/5/2016 11:47:25 AM Runs slow and locks up alot
 
  2.00 out of 4
12/26/2016 3:33:10 PM The software crashes a lot with error messages.
 
  2.00 out of 4
12/19/2016 12:17:37 AM runs really hot. fan is really loud
 
  2.00 out of 4
7/22/2017 1:38:40 PM keep getting security certificate warnings on web pages
 
  2.00 out of 4
12/13/2017 9:16:04 AM I've been charged twice for this service and will be calling as soon ss i can find a phone number to call.
 
  2.00 out of 4
5/20/2017 1:25:48 PM i have a program that boots at startup that has a problem...it wont run. it does not show up in the list of programs installed. all i know is that it is a browser. i cant remember which right now
 
  2.00 out of 4
7/3/2017 8:19:59 PM slow sometimes, and locks up
 
  2.00 out of 4
12/3/2017 5:22:43 PM Has connectivity issues frequently... crashes asnd more
 
  2.00 out of 4
1/15/2018 4:11:06 PM keyboard does not work Surface Pro 3
 
  2.00 out of 4
3/21/2018 2:32:52 PM The memory on this computer is so small and the process of back-ups takes space I need.
 
  2.00 out of 4
1/30/2018 10:13:55 AM This computer crashed and had to go through many reboots and lost all data and files, but now it seems to be working better again
 
  2.00 out of 4
3/20/2018 11:09:19 AM the surface computer is not user friendly. Keyboard very sensitive and cumbersome.
 
  2.00 out of 4
2/12/2018 9:21:24 AM Lost all information due to Bit Locker
 
  2.00 out of 4
5/27/2018 3:06:48 PM Need local Didk D fixed. That did not happen.
 
  2.00 out of 4
12/26/2017 8:49:25 PM just did a factory reset. do not know how it will perform
 
  2.00 out of 4
12/29/2017 12:12:49 AM it is impossible to give you any response right now until I had a chance to use your product.
 
  2.00 out of 4
2/1/2018 11:27:25 AM Touch screen went bad
 
  2.00 out of 4
3/27/2018 2:00:17 PM i need this computer cleaned up.
 
  2.00 out of 4
1/20/2021 4:15:12 PM Software is still working on it very 1st scan, Ask me later.
 
  2.00 out of 4
5/28/2020 1:45:53 PM my keyboard isnt working
 
  2.00 out of 4
5/22/2020 9:10:57 PM Dont use it much but need to now
 
  2.00 out of 4
10/3/2020 1:43:24 PM Running slow
 
  2.00 out of 4
3/6/2021 12:52:32 PM Nothing is being scanned
 
  2.00 out of 4
7/27/2020 10:19:13 AM has slowed down over last month... having trouble with running zoom with 10+ persons attending.
 
  2.00 out of 4
12/10/2019 4:26:54 PM Slow
 
  2.00 out of 4
12/7/2018 10:45:41 AM Really not a tablet or notebook. I love my iPad but needed a PC for work.
 
  2.00 out of 4
8/31/2019 11:40:11 AM running very slow
 
  2.00 out of 4
8/22/2019 2:13:49 PM just started will update
 
  2.00 out of 4
6/9/2018 12:28:44 PM wont stay running
 
  2.00 out of 4
3/7/2018 6:23:56 AM Slow and unreliable. Also a known security problem on my home network.
 
  2.00 out of 4
3/5/2020 6:44:51 PM super slow all apps
 
  2.00 out of 4
10/21/2019 9:40:18 AM Stoage space
 
  2.00 out of 4
1/3/2020 4:21:25 AM reset computer to factory default due to corrupted files resulting from malware or virus infection.
 
  2.00 out of 4
6/11/2020 5:53:16 PM It is slow
 
  2.00 out of 4
7/25/2019 5:26:01 PM First time I've tried it, but I already don't like it becuase it makes me answer questions
 
  2.00 out of 4
10/24/2022 11:35:10 AM is acting wierd, locks up
 
  2.00 out of 4
4/24/2020 4:47:31 PM hit with a virus 2 days ago
 
  2.00 out of 4
8/7/2022 12:13:32 AM internet slow
 
  2.00 out of 4
11/2/2019 7:33:08 AM making me answer questions is dumb
 
  1.00 out of 4
1/4/2022 6:01:19 PM I have been a customer for years and I am very satisfied.
 
  1.00 out of 4
4/1/2018 11:24:14 PM if i check for malware your program stops responding and windows suggests closing it. after running once my pc is really slow
 
  1.00 out of 4
12/23/2017 9:56:28 AM it is having trouble installing updates
 
  1.00 out of 4
10/16/2021 5:58:08 PM Stop asking me this!!!!
 
  1.00 out of 4
7/10/2017 1:55:01 PM it just seems unusually vulnerable.
 
  1.00 out of 4
1/16/2018 3:58:23 PM Increase the speed of ny pc
 
  1.00 out of 4
6/12/2016 10:30:48 AM w2 virus
 
  1.00 out of 4
1/11/2018 8:12:03 AM It's not working properly. It freezes up. It blinks. It often wont allow functions.
 
  1.00 out of 4
8/7/2015 7:38:58 PM Pop ups make doing anything on the internet virtually impossible, even when the highest pop up blocker setting is turned on. Please HELP!!!
 
  1.00 out of 4
1/4/2016 3:11:47 PM Surfacw Pro 3 ia rhw best PC I have ever owned
 
  1.00 out of 4
10/31/2016 8:44:38 PM still have virus
 
  1.00 out of 4
3/20/2015 2:40:18 PM programs running by self , ad ware and virus, can not control browser, driver updater runing with out asking
 
  1.00 out of 4
6/18/2015 5:57:52 PM Because I hate forced surveys you fuck twats.
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums